The technical team behind the scenes
HubCom
Technology advice, demos and estimates. Development, testing, handover and deployment guidance.
HubCom services
Technology delivery partner
The partner presents the solution under their own brand and works with the end customer. HubCom supports behind the scenes with technology advice, demos, solution design and estimates, then contracts with the partner to develop, test and hand over the solution and guide deployment to the customer’s systems.
Talk to HubCom
A good fit when
You are a consultancy, agency or IT contractor delivering solutions under your own brand, and need technical support from the initial opportunity through deployment for your end customer.
WHITE-LABEL PARTNERSHIP
Your brand in front. HubCom behind the scenes.
All end-customer communication goes through the partner. HubCom provides the technical capability for the partner to advise, deliver and deploy under their own brand.
Solutions, demos & handover
Requirements & feedback
The customer’s single point of contact
Partner
Advise, propose and deliver under your own brand. Receive the handover and deploy for the customer.
Advice & deployment
Requirements & acceptance
Works directly with the partner
End customer
Share requirements, review demos, agree on the solution and accept delivery with the partner.
Your brand. Your reputation. Your recognition.
The customer sees the partner as the solution provider and credits the partner for the result. HubCom works through the partner, providing technical support behind the scenes.
What can HubCom deliver?
The scope is agreed around your current setup and project goals.
Technology & solution advice
Review requirements supplied by the partner and recommend technologies and an implementation approach the partner can present to the end customer.
Demo & quotation support
Prepare a demo for the proposed use case, clarify scope and quote HubCom’s work so the partner can prepare their customer proposal.
Contracting & development
Contract with the partner, agree on deliverables and milestones, then develop or integrate the solution within the approved scope.
Testing & handover
Test against agreed acceptance criteria and hand over the product, documentation and contracted deliverables to the partner.
Deployment guidance
Guide the partner through configuration, installation and verification on the end customer’s systems, with technical support through the partner’s point of contact.
Technical support through the partner
Receive questions and feedback consolidated by the partner. Agree on a response so the partner can manage communication and customer support.
Getting started and delivering
The partner gathers requirements
The partner discusses the customer’s needs and shares the requirements and current system information with HubCom.
HubCom supports advice, demos & estimates
HubCom proposes a solution, helps prepare a demo and quotes the partner. The partner uses these inputs to present and agree on a customer proposal under their own brand.
Agree on the contract & build
The partner contracts with HubCom for the agreed scope. HubCom develops the solution, reports progress and clarifies changes through the partner.
Test & hand over to the partner
HubCom tests and completes the product and documentation. The partner reviews the deliverables before deployment for the end customer.
The partner deploys for the customer
HubCom provides guidance and technical support as the partner deploys to the customer’s systems. Feedback and support requests continue through the partner.
NEXT STEP
Is this a fit for your business?
Share the customer’s needs, current system information and the support you need: advice, a demo, an estimate or delivery.