Hubi
Meet Hubi —
Your AI Support Agent
Deploy Hubi — an AI-powered customer service agent that understands your products, speaks your customers' language natively, and handles support across every channel.
Not just another FAQ bot. Hubi takes action — looks up orders, checks availability, creates tickets, and hands off to your team when it needs to.
Hubi
What Hubi Can Do
Everything a great support agent does — at the speed and scale of AI
Multi-Channel Support
01One Hubi, every channel. Website chat widget, Facebook Messenger, Zalo OA, email — Hubi meets customers where they are.
- ✓Website chat widget — embed in minutes
- ✓Facebook Messenger integration
Understands Your Business
02Train Hubi on your product catalog, FAQs, policies, and SOPs. It answers like your best support agent — accurate, on-brand, always consistent.
- ✓Import from website, documents, spreadsheets
- ✓Product catalog with semantic search
Beyond Q&A — Takes Action
03Not just a FAQ bot. Hubi can look up orders, check inventory, create support tickets, and process requests — connected to your real systems.
- ✓Order tracking & status lookup
- ✓Inventory availability check
Smart Handoff to Humans
04When Hubi can't resolve an issue, it gathers context, summarizes the conversation, and hands off to your team — so they can jump in without asking the customer to repeat.
- ✓Automatic escalation rules
- ✓Conversation summary for agents
Vietnamese-First, Multilingual
05Built for the Vietnamese market. Hubi speaks Vietnamese natively and can switch to English or other languages when needed.
- ✓Native Vietnamese language support
- ✓Auto-detect customer language
Analytics & Optimization
06Track resolution rates, customer satisfaction, common questions, and Hubi's performance. Identify knowledge gaps and continuously improve.
- ✓Conversation analytics dashboard
- ✓Resolution rate tracking
Hubi by HubCom
Built For Your Industry
Real results from businesses like yours — with dedicated solution pages for each industry
IT Company
Common problems
- Clients ask about services, pricing, tech stack repeatedly
- Sales team wastes time on basic qualification questions
- After-hours inquiries from international clients get no response
AI Solution
Hubi qualifies leads, answers service questions, collects project requirements, and schedules consultations — so sales only talks to ready-to-buy prospects.
Retail & Fashion
Hubi searches the entire product catalog, recommends matching items, checks real-time stock, and creates orders — turning browsers into buyers 24/7.
Ticket & Events
Hubi shows available seats, handles ticket purchases, sends e-tickets instantly, and answers event FAQs — even at 2 AM when the box office is closed.
Dental Clinic
Hubi books appointments, sends reminders, answers treatment & pricing questions, and collects patient info before visit — reducing no-shows by 40%.
Spa & Massage
Hubi manages bookings, recommends treatments based on preferences, promotes packages, and follows up after visits — so your therapists focus on service, not admin.
Education
Hubi handles admissions inquiries, course recommendations, and enrollment steps — in Vietnamese and English.
Live in 2 Weeks
From first meeting to live AI agent — no months-long enterprise rollout
Discovery & Setup
We analyze your support workflow, import your knowledge base, and configure the AI agent with your brand voice and policies.
Training & Testing
Train the bot on your products, FAQs, and processes. Run simulations to test edge cases before going live.
Channel Integration
Deploy across your channels — website widget, Facebook, Zalo, email. Connect to your CRM, order system, or helpdesk.
Launch & Optimize
Go live with monitoring. We analyze conversations, fill knowledge gaps, and continuously improve resolution rates.
Why HubCom vs Enterprise Solutions
Enterprise Platforms
- ✗$50,000–500,000/year licensing
- ✗6–12 weeks to deploy
- ✗Requires dedicated team to manage
- ✗Built for US/EU markets
- ✗Complex integrations & contracts
Hubi by HubCom
- ✓Affordable monthly plans for SMBs
- ✓Live in 2 weeks or less
- ✓Fully managed — we handle everything
- ✓Built for Vietnamese market
- ✓Simple setup, transparent pricing
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Ready to Meet Hubi?
Get a free demo with your actual products and FAQs. See how Hubi handles real customer conversations — before you commit.