Monthly IT Support PackageTrading company with 30 staff
IT Managed Services for Trading Company
Import/export company with 30 employees
The Challenge
No IT department, whenever computers broke had to call outside technicians. Wait time 2-3 days, affecting work. Considered hiring IT at $800-1000/month but not enough work for full-time person.
Our Solution
Subscribed to $200/month IT Support package. Hotline support during business hours, response within 15 minutes. On-site technician within 2 hours if needed. Monthly preventive maintenance checks.
The Results
- ✓All issues resolved same day
- ✓Save $500-600/month compared to hiring IT
- ✓No more downtime waiting for repairs
- ✓Detected and prevented 3 virus incidents/month
Timeline
Support starts immediately after contract signing
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Before when equipment broke, the whole office was paralyzed. Now just call Hubcom and someone handles it right away.
— Import/export company with 30 employees